Still spending money on ads in the yellow pages? Really? It’s not 1982 any more.

Still spending money on ads in the yellow pages? Really? It’s not 1982 any more.


What’s the best medium for local advertising? According to Michael Corbett, author of “The 33 Ruthless Rules of Local Advertising”, it’s NOT the newspaper. According to Corbett, “the readers of most newspapers are middle aged and older. If you are looking for buyers under the age of forty, you’ll find fewer of them in the newspaper than in any other media.” Corbett says that newspapers are “a place for shoppers to compare prices and information after they’ve already been motivated to buy.”
Why then do many local business continue to spend the bulk of their advertising budget in the newspaper? According to Corbett, “he newspaper has been the traditional medium for many local businesses. For centuries, it was the only medium. But most consumers don’t rely on the newspaper as much as they once did. They get their motivation and information from many sources. The readership ages have changed; buying habits and priorities have changed; media choices have changed. The only thing that hasn’t seem to change is the tradition of thinking that the newspaper is still the motivation source for most consumers. It clearly is not. That role has been taken over by TV and radio, either of which consumers spend more time with than they do newspapers.”
Corbett concluded by saying, “newspapers, in my experience, are neither appropriate nor affordable as your primary vehicle for domination or impact.”
So, where do you advertise to get the most impact? Corbett suggests one of the two “motivational mediums”, radio or broadcast TV (not cable). Corbett also suggests you “dominate” a medium in order to achieve maximum effectiveness. Since most local advertisers cannot afford to dominate TV, the logical choice is radio.
Quoted from “The 33 Ruthless Rules of Local Advertising”
by Michael Corbett
Pinnacle Books, Inc

Build it and they will come… a motto which is the downfall of many new, small businesses.
The problem is, “they” often don’t know you exist! Ideally, you have figured out that you will need to advertise your business in order to attract customers.
That leads to the question, how much money should be spent on advertising?
The U.S. Small Business Administration has a lot of wonderful resources for the small business. There is a very helpful section on their website that addresses this: Click here.
In creating an advertising and marketing budget, the SBA says: “Because marketing needs and costs vary widely, there are no simple rules for determining what you marketing budget should be. A popular method with small business owners is to allocate a small percentage of gross sales for the most recent year. This usually amounts to about two percent for an existing business. However, if you are planning on launching a new product or business, you may want to increase your marketing budget figure, to as much as 10 percent of your expected gross sales. Another method used by small business owners is to analyze and estimate the competition’s budget and either match or exceed it.”
That information is also available from the SBA: Click here.
So how much will advertising cost you? Perhaps a better question to ask yourself; “How much is NOT advertising costing you?”

Have you ever said the following: “I tried radio but it didn’t work”? Many business owners have that complaint. The fact is radio is just as effective (if not more effective) as any other advertising medium. The reason a spot (commercial) fails is more often due to one or more of these five mistakes given below.
Mistake One: Phone Numbers.
Especially if more than one are given. Now I understand that if your phone number is the ONLY WAY a customer can possibly do business with you then you must have a phone number in your commercial. But for everyone else – phone numbers are a waste of time, which is something you can’t afford to do with just 30 or 60 seconds of commercial time.
Why? Because most people are listening to their radio in their cars or at work. In both cases trying to remember or even write down a phone number is expecting way too much from the listener. And if, as some advertisers do, you have more than one phone number the listener just isn’t going to bother at all.
The best solution is to not give out your phone number at all, but instead offer a very compelling reason why people should seek your business. They’ll find it if they’re interested. Remember there are many ways to find a business’ phone number… phone books, the internet, even calling the radio station (many stations keep lists of current advertisers handy with contact info).
Mistake Two: Price points.
If you think it’s hard for a radio listener to remember a phone number just try adding a bunch of other numbers. I’ve heard many business owners tell me, “Well so what if they don’t remember the prices? This way they’ll know we have a lot of items on sale!”
The problem here is you are again assuming that the listener cares enough to not totally tune out all those price points. That’s a very dangerous assumption. Do you ever hear the radio personalities reciting lots of numbers or price points when they’re talking (outside of reading commercials)? No. Why? Because they know that the typical radio listener expects to hear clear and concise information. Not a lot of numbers that don’t relate to anything.
You’re better off keeping price points in your print advertising where people can take the time to look over all the information. For radio spend your time giving people compelling reasons to do business with you instead of sale prices.
Mistake Three: Confusing locators (the way you describe where your business is located).
“We’re located just a half mile off Interstate 512 in the Gas-Lamp Strip Mall, 2899 West 333rd Street, with convenient free parking four days a week.”
Again, you’re expecting a lot from your listener.
Don’t do lengthy directions. State your location as simply as possible:
“Downtown at the corner of State and Lake.”
“Just off I-512 at the Big Town Exit”
What about street address numbers?
Unless your address can be seen perfectly from at least a half a block away, don’t use it. Most businesses don’t have street numbers on their doors anyhow or if they do it’s so small you can’t read it until you’re right in front of it.
The best solution for a locator? Direct people to your website. You can insert a Google Map or Yahoo Map locator that can give anyone precise details on how to get from where they are to where you are.
Mistake Four: Too many advertising cliches = Major turnoff.
“Friendly Professional Staff”
“Storewide Savings”
“Number One In Customer Service”
“Dependable and Trustworthy”
“The Best Prices”
“We Will Not Be Undersold”
There are dozens more of these tired cliches. Why are they tired? Because you can hear them in radio commercials right now, and if you were to get in a time machine and go back 50, 60, 70 years you’d hear them in commercials from then. They’re worn out because everyone uses them and to most consumers they’re pretty much meaningless.
If everyone is using them then what makes them special? Nothing. If every business is using them then what sets you apart and helps a listener remember who you are? Nothing.
The old adage from Lenny Bruce says it best: “If you have to tell them you’re hip, you’re not.” That holds true for all of those advertising cliches. There is a basic expectation of service from all businesses that includes most of those above cliches. You can’t be in business without meeting those basics, and everyone knows it.
So why waste your advertising time with it?
Instead give people meaningful (personal) compelling reasons to do business with you. And by personal I mean your customer. What are your best customer’s personal reasons for doing business with you? Find that out and talk about that in your commercials. You’ll be amazed at the difference in response.
Mistake Five: Not being convenient.
I don’t mean in terms of hours or location, though those are definitely factors. But more important, does your radio commercial (or any of your advertising) make it hard for people to get what they want?
“Mention this ad for a free can of cheese whiz”.
“Bring in the coupon from last Sunday’s newspaper”.
“The first 12 people to call in the next five minutes get a five percent discount”.
Making people do extra work to get something is only worthwhile if the payoff is incredible (i.e. “The first caller right now gets one million dollars!”). Very few customers will actually care enough to jump through hoops to get a five percent discount or even a 15 percent discount. But more importantly you’re telling the vast majority of potential customers that they have to do something extra besides just showing up at your store. And most people don’t want that extra hassle. What you should be doing is rewarding them equally for showing up. Remember, your customer is doing you a favor by showing up – not the other way around.
Just offer great values and great service to everyone all the time. Also remember, value doesn’t mean low prices. It means CONVENIENCE. All your customers really care about is how fast you can give them what they want and how nice you are about it. As pointed out in Mistake Four – let your best customers tell your story. Nothing compels people to act more than hearing why other people prefer your business over everyone else.
Article courtesy of John Pellegrini.


In 1885, researcher Thomas Ebbinghaus did a study on people’s ability to retain information. He called the results the “Curve of Forgetfulness.”
Ebbinghaus found that a person forgets 75% of what he or she has learned in the previous week. After three weeks, he/she forgets 90%. After four weeks, he/she forgets 95%.
The Ebbinghaus study is an illustration of retentiveness; the brain retains information it considers important to the individual and “forgets” information not deemed relevant.
In terms of advertising, it is crucial for the advertiser to make the message important enough for the individual to want to retain it and act on it.
—The Arbitron Company, Beyond The Ratings


cli·ché (klēˈSHā)
noun
A phrase or opinion that is overused and betrays a lack of original thought.
By Ryan Patrick, www.timemilesandco.com
Just listen to commercial radio for one hour. Read a newspaper from front to back. Watch local TV commercials during the 6 o’clock news. I can almost guarantee you will hear/read/see the phrase “For All Your (blank) Needs” at least once. Maybe more.
“Wait. If that phrase is so bad, why do so many companies use it?”
a) It’s safe
b) It’s easy to use
c) The ad writer had nothing else to say.
Nothing particularly special about your lumberyard? No problem! Just use, “For all your homebuilding needs!”
Can’t compete with the price or selection of the other pet store? Easy fix: “For all your pet supply needs!”
My favorite was a radio commercial for a diner in Kentucky that advertised “for all your breakfast needs.”
“Yes, I want you to smother my pancakes with beluga caviar and truffles. What do you mean you can’t do it? That’s my breakfast need!”
Each of us has different needs.
Mine are different from yours.
Yours are different from his.
His are different from hers.
There will ALWAYS be needs that you simply cannot meet.
“For All Your (blank) Needs” is an empty promise. It doesn’t convey the unique essence of your business. It won’t convince consumers to buy from you.
Congratulations. You have a marketing slogan that says nothing.
Is that what your business “needs”?
(Used by permission, www.timmilesandco.com)
Here are some examples of how not to do it:

“Pick O’Reilly Auto Parts for all your car care needs.” – Sponsorship credit on CBS Radio Network. Some ad agency was probably paid thousands of dollars to come up with such drivel.

“For All Your Needs”, no matter what they are.

“We Cover Your Roofing Needs”

Two great clichés on one – “”One stop shop” and “for all your allergen information needs:

Butcher needs anyone?

“For all your garage door needs”

Electronic needs?

My broadcast needs?

Somewhere in South Dakota
“For all your concrete needs”
Credit: Dean Sorenson


“Remolding needs.” I suppose that’s like remodeling, but with fewer letters.

At least they spelled “remodel” correctly.

“Septic needs” anyone?

The gift that keeps on giving.



“For all your Chick-fil-A” needs.


If you have a streaming need, they have a solution. “Solution(s) is another over-used ad word.





Have any “Grand Canyon, Hoover Dam and Route 66 tour needs?”






“Ambitions?”
“
Where do we begin? “For all you pumps, hoses, fittings, vales and tank trailer needs”, plus “Your source for all your tanker needs.” Additionaly, a good proof-reader could have caught all the typos – “all you” instead of “all your”, “trade in’s” should not be possessive, and “stanless steel” should be “stainless steel.” Sigh!

Does anybody really have any toilet bowl needs?

Can I renew my subscription to Hustler? If not, you can’t handle all my subscription needs.

Don’t we all have RF connector and RF cable assembly needs?



Not just some of your real estate needs… all of them!


Dude!




In Pollock, LA. Does Walmart know about this?

Whether you are an inpatient or an outpatient, they have all your needs!

Staffing needs anyone?

Trees have needs too!




I need to fly to Kathmandu. “Sorry sir, we don’t fly there.” But you said “all my travel needs.”

They have a tool for that!

How many clichés can we put in one ad?

Me: Can you replace the window in my car?
Them: Sorry sir, we don’t do car windows.
Me: But you said “ALL my window needs.”

Me: I need you to fix the AC in my car.
Them: Sorry sir, we don’t work on automobiles.
Me: But you said “ALL my cooling needs.”
\
I don’t even know what a monetization need is.

If you’re going to spend money on a full color, full page magazine ad, shouldn’t you have a more compelling headline than “For all your motorhome needs?”

You have no idea what my outdoor needs are, but they don’t involve boats.

Drone needs anyone?

OK, I’ll admit it. I don’t even know what a charcuterie is, so how could I possibly need one?

This is a small boutique grocery store. Although they have great stuff, their limited selection certainly won’t satisfy all my grocery needs.

My daily needs of WHAT?

Sign on a bus in Danville, Illinois – “For ALL your banking needs.”

Two clichés in one headline! And bonus clichés in the copy.

Why go anywhere else?

Sign at Walgreens on Las Vegas Blvd.

Facebook ad for Lamp Post Liquor in Ponca City, Oklahoma

Real Estate needs anyone?

I guess it depends on what you are shopping for.

I was just telling my wife, “I wish somebody could help with my trolling motor needs.”




“We’re here for all your mask needs!”

These folks can handle “all your home needs”, and they can repair your pluming.
That’s like plumbing, but without the B.

At least they spelling “Plumbing” correctly.

She can handle all your publicity needs. As long as your publicity needs don’t
involve anything more than overused clichés.

Travel health needs?

Boning knife? The jokes just write themselves.

These folks have the cure for all your water needs.

Great t-shirt – “For all your home improvement needs.” (Photo credit: Cameron Ford)

Let’s put “for all of your residential painting needs” on the back of our truck.
And use a font that’s difficult to read.

Liquor? I hardly know her.

Got any waveguide needs?

What?

More auto repair needs.

“All your RV needs.”

They left out the word “needs”, but the real cliché is “for all your…”

Billboard in Cleveland, MS.

Heating and Cooling Needs anyone?

I don’t know who these people are, but they have “all your business reopening needs.”

I don’t even know what an arboreal need is!

From Australia. “For all your lolly needs.”

“My dog needs a hernia operation.” “Sorry sir, we don’t do surgery on animals.” “But, you said ALL my surgical needs.”

Stucco needs anyone?

We have 40 years experience, but we don’t how how to write a good ad.

Need a pillow?

Need to make someone sleep with the fishes? This place has all your concrete needs.

All your shipping needs! But what if I needed to ship an elephant to Nebraska?

Do you ever know what a Nautel is?

Boating needs anyone?


“For all your bulk grain, feed & fertilizer transportation needs.”
Geez, what a mouthful. T-Shirt for Flenker Brothers in Princetown, Iowa.


“For all your advertising needs.”
As long as your advertising needs don’t include anything other than a Filipino newspaper.

From the website of a radio group in Oklahoma.
“For all your Radio & TV needs.”

40 years of bad marketing!

“All your restoration needs.”
As long as your needs only include vehicles.

Unless you need creativity. In which case, these folks can’t help you.

Connector needs anyone?

Can I get this notarized?

Do you have any Chevrolet needs? Me neither. This is an ad on a grocery cart in Las Vegas.
Grocery cart ads are a true waste of money.

Really? I mean, really?


Even in Australia…

Seen at the Westgate Hotel & Casino in Las Vegas.

Seen at a trade show in Minnesota.

That’s an awful lot of needs.

Do the gun control people know about this?

King of Variety, a store in New Zealand.

Riveredge Kennel in Owego, New York. “For all your pet grooming and boarding needs.”
Plus, “Family owned and operated for more than 20 years.”

Got any mortgage needs?

Ready to move? These folks can handle all your moving needs.

Sign at a HyVee store in Iowa.

Seen on the highway in Jackson, MS. I never realized I had so many catering needs.

Sign posted at the checkouts at Walmart in Cleveland, MS. Not only did he manage to say “shopping needs” 3 times, he also butchered the English Language (“whenever your shopping needs is not met.”)

“Backyard Needs” Anyone? If you have any, this place is the “one stop shop.”

Ad on Facebook… “for all your shooting sports and concealed carry needs.”

Home Depot Sign – “For all your installation needs.”

Insurance sign in Mississippi.

Seen on a truck in suburban St. Louis

“For all your dirt, gravel, rock, track hoe, dozier and hauling needs.”
And, they have the “same personelle.”

Sign at the pool shop at Treasure Island Hotel & Casino in Las Vegas

Ad for Weaver Appliance in Ohio. “For all your appliance needs.” Plus, they’re “Family owned & operated since 1989.” I guess that makes them better.

And then there’s this… “For all your urgent appliance care needs.”

These folks will gladly service ALL your needs. They have no idea what I really need!

Ad for OptimDental in Springfield, IL. “For all your family’s dental needs.”

Just last week, I was asking my neighbor “who can I call for all my farm needs?” And what the hell is “poroceesing?”

Everyone needs pumpkins and gourds for their fall decorating needs, right?

“For all your advertising needs.”
OK, but what if your “advertising needs” include Radio, TV, or billboards. Can she handle that too?

Finally… an ad agency that can handle “ALL your website, internet, and social media needs.”
Just don’t count on anything original.

Have any irrigation needs? Don’t we all? If so, this is the place to call…

The UPS Store managed a double header of useless cliches… “one stop shop” and “for all your shipping, postal and business needs.”

Insurance companies are some of the worst offenders.

Sign at Delta Eye Care – Indianola, MS

This Realtor in Florida can handle “all your real estate needs.” And she offers “Professional service with a personal touch.” Isn’t that what one would expect from a real estate agent?

If Lois can’t handle all you real estate needs, perhaps these folks can.

Hallelujah! My spraying needs have been met.
Ad for Roundup.

“Save on all your cooling and heating needs.”
Ad for One Hour Air Conditioning & Heating in Las Vegas

“All your digital multimedia needs in one solution.”
A great example of gobbledygook copywriting.

IHOP has all your To-Go needs. It even says so on their receipt.
But what if I need steak & lobster to go?

“Supplying all your entertainment needs.”
And his URL is dead!
Adamson Construction & Remodeling
For all you roofing including metal roofs, remodeling, decks, carports, new construction, windows, doors, and siding needs, give Adamson Construction & Remodeling a call!
From Facebook. Written by somebody who doesn’t understand punctuation, grammar, or good marketing.
“Your one stop shop for all your automotive needs.“
Two great clichés in one – On the San Francisco 49ers radio network for speedyauto.com
“For all your criminal needs.”
Radio commercial for a lawyer in Montgomery, Alabama
“We have the commercial trucks for all your truck needs”
TV Ad for truck dealer in San Antonio, Texas
“For all you car care needs.”
National radio ad for O’Reilly Auto Parts
“For all your screen printing and t-shirt needs.”
Ad on the University of Southern Mississippi Football Network
“For all your practice management needs.”
Huh?
Radio ad for Lexicon Services
“For all your concrete and asphalt needs.”
TV Ad on a Denver TV station
“Walgreens is the place for all your diabetes needs.”
Radio ad on KMXB-FM Las Vegas
“Your one stop shop for the brands that you demand.”
National radio ad for Quick Fix Auto Parts. Wake me when this commercial is over.
“For all your breeding needs.”
Radio ad for a bull sale, as heard in Nebraska. Ummm.. OK.
“For all your payroll processing needs.”
Ad on the Mile Gallagher Radio Show, Salem Radio Network
“For all your Kubota tractor sales and service needs.”
Ad on KHQ-TV in Spokane during the Olympics
“For all your birth control needs.”
A radio ad for Women’s Health Associates of Southern Nevada, as heard on KSNE-FM in Las Vegas.
“For all your tent, tailgating and other rental needs.”
Radio ad for Taylor Rental in Hattiesburg, Mississippi.
“For all your lawn watering needs.”
Radio commercial heard in Oklahoma.
“For all your air conditioning needs.”
An AC contractor in the Midwest. When asked “can you fix the AC on my car?” he said “no, we don’t work on cars.” But you said “all my air conditioning needs.”
“For all your sewer and drain cleaning needs.”
Somewhere in Illinois
“Schedule an appointment with GI Associates for all your gastrointestinal needs.”
Print ad for GI Associates & Endoscopy Center – Jackson, MS
“For all your tobacco needs.”
Sign on tobacco shop at Rio Hotel & Casino in Las Vegas
“For your banking needs.”
Radio ad for Bancorp South in Mississippi
“For all your asphalt needs.”
Sign for M&K Asphalt Sealing in Kentucky
“For all of your commercial kitchen needs.”
Radio ad in Las Vegas. (How many of us have commercial kitchen needs?)
“Your one stop stop for your printing and marketing needs.”
National radio ad for Staples. Obviously written by an ad agency that doesn’t know how to write compelling copy. (“One stop shop” is also meaningless drivel).
“For all your scrap metal recycling needs.”
TV commercial for Longhorn Recycling – San Antonio, TX
“We can handle all your appliance needs.”
Radio ad for appliance store in Greenville, MS
“For all your storage needs.”
Radio ad for a storage facility in Las Vegas
“The UPS store has all your moving needs.”
Radio ad for UPS Store in Las Vegas.
“Visit DukeMedicine.org to learn how Duke Medicine can meet all of your healthcare needs.”
Letter to patient from Duke Medical Center
“Call Allied Heating & Air for all your HVAC needs.”
Radio ad in Denver
If you run across any others, feel free to send them to us at info@radioadvertisingfacts.com.
Improvised and sung from the heart, this video will change how you see the world and how it sees you. (Courtesy www.risingabovethenoise.com). Click to view.
Click here for another great article:

There are plenty of reasons to not advertise. Here are some of our “favorite” excuses for not engaging in an effective, consistent marketing campaign. If you’ve ever found yourself using any of these excuses to avoid promoting your business, you’re missing out on the opportunity for increased traffic, increased sales and increased profits.
Everybody knows me. I don’t need to advertise.
Really? There are new people moving to town every week, plus plenty of visitors. Just because you’ve been on the same corner since 1972 is meaningless to newcomers. A successful business reaches out to new customers on an ongoing basis. Without new customers, even long-established businesses eventually die.
I don’t advertise. Word-of-mouth is all I need.
Word-of-mouth is one of the most ineffective forms of advertising there is. First of all, you can’t control it. You don’t know what’s being said and to whom. Plus, word-of-mouth is usually negative. People who have an acceptable business transaction with you likely tell few, if any, other people. Those who have a bad experience tell everyone they know. Relying solely on word-of-mouth is a serious marketing mistake!
Business is great. I don’t need to advertise.
That’s great, for now. But why wait until things slow down to seek out new customers. Effective advertising keeps potential new customers “in the pipeline.”
Business is too slow. I can’t afford to advertise.
And business will stay slow if you don’t. Advertising is nothing more than inviting people to do business with you. If things are slow, you need to be inviting more people to your store.
I tried Radio before and it didn’t work.
If your offer was weak, chances are your results were too. People respond to the need, not the ad. Or perhaps you advertised on a station that didn’t reach your target demographic or you didn’t have enough frequency to be effective. Radio works!
I don’t listen to your station.
But many of your customers and potential customers do. Advertising is like going fishing – do you bait your hook with what you like, or with what the fish like?
I don’t do Radio advertising.
It’s foolish to overlook an entire medium because of some silly preconceived notion. Radio works! And with the right offer and enough frequency, Radio can produce results unmatchedby any other media. If you exclude Radio from your marketing plans, you’re missing out.
Nobody ever tells me they hear my Radio ads.
Because people respond to the need, not the ad. If they need a new refrigerator and they hear an ad for an appliance store, they respond by checking out your refrigerator selection. They DON’T come in and say “hey, I heard your ad for refrigerators.”
Your rates are too high.
Radio stations charge different rates, based on many factors. But a 30-second ad on Station A is not equivalent to a 30-second Station B. You can buy a $1 hamburger at Burger King or an $8.00 hamburger at an expensive restaurant. Both hamburgers, but there is a difference.
I have to talk it over with my wife/partner/CPA/psychic/grandmother.
Every day you’re not advertising is a missed opportunity for more business. While you procrastinate, your competitors are going after your customers.
I don’t have any competition.
Wrong! No matter what you’re selling, you’re competing with every cash register in town, plus online competitors and competitors in nearby towns. Effective advertising motivates customers to come to your store.